Effective as of 17 April 2023
INTRODUCTION
This privacy policy (“Privacy Policy” or “Policy”) is intended to inform you about how Rayse, Inc., 6162 Bay Hill CT, Dublin, California 94568-7464 (“Rayse”, “Company,” “we,” “our,” and/or “us”), collects and uses personally identifiable information uploaded or otherwise submitted to us through the Rayse software application(s) (the “App” or “Apps”). The App enables users with active user accounts (“you,” “your,” and/or “yours”) to use the App. The Company respects your privacy and we are committed to protecting it through our compliance with this Policy. This Policy sets forth the types of information we may collect or that you may provide when you download, install and/or register with, access or use the App as well as our practices for collecting, using, maintaining, protecting and disclosing that information.
This Privacy Policy applies only to information we collect in this App and other electronic communications in connection with this App such as readers. This Policy DOES NOT apply to: (a) information that we collect offline; or (b) information that you provide to or is collected by any third party. Third parties may have their own privacy policies, which we encourage you to read before providing information on or through them.
Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not download, register with or use this App. By downloading, registering with or using this App, you agree to this Privacy Policy. This Policy may change from time to time. Your continued use of this App after we make changes is deemed to be your conclusive acceptance of those changes, so please check the Policy periodically for updates. If you do not agree to abide by the initial version or any modified version or any modified version of this Privacy Policy, then you are not authorized to use the App.
CHILDREN UNDER THE AGE OF 13
The App is intended for general use of persons who are above thirteen (13) years of age. It is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at the contact information listed herein below.
INFORMATION WE COLLECT AND HOW WE COLLECT IT
We collect information from and about users of our App directly from you when you provide it to us and automatically when you use the App.
INFORMATION YOU PROVIDE TO US
When you download, register with or use this App, we may ask you provide information: (a) by which you may be personally identified, such as name, postal address, email address or telephone number (“personal information”) and (b) that is about you but individually does not identify you. This information includes information that you provide by filling in forms in the App. This includes information provided at the time of registering to use the App and subscribing to our service. We may also ask you for information when you report a problem with the App.
AUTOMATIC INFORMATION COLLECTION AND TRACKING
When you download, access and use the App, it may use technology to automatically collect:
- Usage Details. When you access and use the App, we may automatically collect certain details of your access to and use of the App, including traffic data/location of data logs and other communication data and the resources that you access and use on or through the App.
- Device Information. We may collect information about your mobile device and internet connection, including the device’s unique device identifier, operating system, browser type, mobile network information and the device’s telephone number.
- Location Information. This App collects real-time information about the location of your device and provides user authentication services. We collect the unique identifier from your Rayse profile.
If you do not want us to collect this information then do not download the App or delete it from your device. You may also opt-out at any time by our opt-out method. Note, however, that opting out of the App’s collection of location information will cause its location-based features to be disabled.
THIRD-PARTY INFORMATION COLLECTION
When you use the App or its content, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may include: analytics companies, your mobile device manufacturer, your mobile service provider, and others. These third parties may use tracking technologies to collect information about our users. This may include information about users’ use of this App and other apps. We do not control these third parties’ tracking technologies or how they may be used.
HOW WE USE YOUR INFORMATION
We use information that we collect about you or that you provide to us, including any personal information, to: (1) provide you with the App and its contents and any other information; (2) fulfill any other purpose for which you provide it; (3) give you notices about your account; (4) carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection; and (5) notify you when App updates are available, and of changes to any products or services we offer or provide though it. The usage information we collect helps us to improve our App.
DISCLOSURE OF YOUR INFORMATION
The Company’s rights under this Privacy Policy may be assigned as determined by Company in its sole discretion to a third party or parties and such assignment will inure to the benefit of its successors, assigns and/or licensees. We may disclose aggregated information about our users and information that does not identify any individual without restriction. In addition, we may disclose personal information that we collect or you provide: (a) to individuals or entities that work with us or on our behalf as well as our subsidiaries and affiliates; (b) to contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them; (c) to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of the Company, its assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by Company about our App users is among the assets transferred; (d) to fulfill the purpose for which you provide it; (e) for any other purpose disclosed by us when you provide the information; (f) with your consent; (g) to comply with any court order, law or legal process, including to respond to any government or regulatory request; (h) to enforce our rights arising from any contracts entered into between you and us, including the App EULA, and for billing and collection (to the extent applicable); and (i) if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers or others.
YOUR CHOICES ABOUT OUR COLLECTION, USE AND DISCLOSURE OF YOUR INFORMATION
We strive to provide you with choices regarding the personal information you provide to us. This section describes mechanisms we provide for you to control certain uses and disclosures of over your information.
- Location Information. You can choose whether or not to allow the App to collect and use real-time information about your device’s location through the device’s privacy settings. If you block the use of location information some parts of the App may then be inaccessible or not function properly.
DATA SECURITY
The Company takes steps consistent with commercially reasonable industry standards to secure personal information collected from you from loss, misuse, unauthorized access and accidental destruction while under our control. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password, passcode or pin for access to certain parts of our App, you are responsible for keeping this password, passcode or pin confidential. We ask you not to share your password, passcode or pin with anyone. Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through our App. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.
CHANGES TO OUR PRIVACY POLICY
We may update our Privacy Policy from time to time. If we make material changes to how we treat our users’ personal information, we will post the new Privacy Policy on this page. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable phone number for you and for periodically visiting this Privacy Policy to check for any changes.
CONTACT INFORMATION
To ask questions or comment about this Privacy Policy and our privacy policy practices, contact us at support@rayseinc.atlassian.net.